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i had nothing but excellent service from this company.

Same here...I've had excellent serveice.  Are you sure you dealt directly with Master E's site or someone else?  A new Monster Tube is only $269 plus $20 shipping from monster tube... direct!<br><br>Good luck

I got my MonsterTube within a week and every question I sent to MasterE via e-mail was answered within a day. It was excellent service!

Celt69, sad to hear of your problems, sure there is a good explanation as I had rapid and professional service from Monster Tube very recently. Have always heard good things about the company for the several years that I've been interested in pumping. Hope your problem is an exception and gets sorted PDQ.<br>Hang in there as sure tube will be worth it when it turns up <br><br>Xerxes

I have had nothing but good experiences with him.  My guess is that he was out of town, possibly in Palm Springs at the Pump Party.....

Ordered my monster last Friday afternoon.  It shipped yesterday and I got it today. ;D

My junior tube arrived here in UK on time and nicely packaged. The guy even e-mailed me to tell me where UPS where in terms of delivery.<br><br>Very please with the tube, and so is my wife!! She pumps me from 8.00 to 10.00 every night and there no stopping her...