Pumptoys - anyone know what’s going on?

[Gingerbeard]

It’s the shipping costs from the US to Oz that deter me buying anything from US direct, plus the exchange rate sux so I avoid USA when buying online, anywhere else in the world is reasonable but not from nth America, it’s a rort.

I’ve messaged a few times since 2020 in the small hope the shipping to Australia opens up. Unfortunately bullmasters are not shipping here as far as I understand esp with the above mentioned shortage. Will keep waiting to see if that improves.

[PumpingAus]

I’ve messaged a few times since 2020 in the small hope the shipping to Australia opens up. Unfortunately bullmasters are not shipping here as far as I understand esp with the above mentioned shortage. Will keep waiting to see if that improves.

Please let us know in here if you hear anything.

[azalexan]

It’s been ten days since I placed an order for items that were in stock, I’ve emailed and called with no response? Should I be concerned? They charged my card, but no sign of shipping yet.

[shyguy_8121]

I read on the invoice to call. I think maybe they are so backlogged with email inquiries they don't have the man hours to deal with that. I think they have a limited crew, it might only be 2 people? I would try calling them. I ordered a few seals and got them within a week. Out of stock items or backorder I should say can take a while, some a few months. Let us know what you find out!

[Glacieron]

Have some patience, they are still working with a limited crew, still. Covid ficked a lot up, still

[Delcopump]

Covid 2019 ??? I’ve got a bridge in Brooklyn for sale if any one is interested,,,,just kidding we can’t blame everything on Covid maybe just bad management,, just saying not to offend

[ender22]

Yea, blaming Covid is a bit weak, dude’s gotten a lot of money over the years, it’s been plenty of time to find a new supplier of cast acrylic stock or retool or remake the molds to use something else that’s available ready made.

[azalexan]

Well Dave got back to me, and the order is in progress. Seems
They are short staffed. Good news is they are still in business! Could have been better communications.

[Glacieron]

Yeah I know. It’s been +/- 5 years, that “excuse” is more than a little stale. But dude won’t give any other excuse, so…….

[axew13]

Dave has not made any correspondence about my order in August for my BM357. I'm annoyed to say the least.

[axew13]

Dave has not made any correspondence about my order in August for my BM357. I'm annoyed to say the least.

[Glacieron]

I wanted to order the mt3 seal, but things like others have posted leave me a little apprehensive too

[Xhaler]

Dave has not made any correspondence about my order in August for my BM357. I'm annoyed to say the least.

Same, ordered a BM357 in August, was supposed to have shipped in October and no replies to my emails since then...

[twlttznr]

The EU was a good idea, it, along with many government regulations and institutions, creates barriers to free trade, and interferes with individuals being able to obtain products and goods.

[Xhaler]

Dave has not made any correspondence about my order in August for my BM357. I'm annoyed to say the least.

Same, ordered a BM357 in August, was supposed to have shipped in October and no replies to my emails since then...

Well I just got my 357 in the mail to my unexpected relief. I had just about given up hope.