mail......."You are not authorized to view messages on hold"

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bajapumper
Posts: 341
Joined: Tue Mar 28, 2006 7:19 am
Location: Austin,. TX

mail......."You are not authorized to view messages on hold"

Post by bajapumper »

I keep getting the message "You are not authorized to view messages on hold" WTF?
if I'm on this sight, I'm pumping
admin
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Location: San Diego, California
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Re: mail......."You are not authorized to view messages on hold"

Post by admin »

I believe you may have to delete some old messages to free some space to view the messages on hold.
Try deleting some old messages and let me know if it helps.
admin
Site Admin
Posts: 188
Joined: Tue Jul 05, 2005 5:48 am
Location: San Diego, California
Contact:

Re: mail......."You are not authorized to view messages on hold"

Post by admin »

I believe you may have to delete some old messages to free some space to view the messages on hold.
Try deleting some old messages and let me know if it helps.
admin
Site Admin
Posts: 188
Joined: Tue Jul 05, 2005 5:48 am
Location: San Diego, California
Contact:

Re: mail......."You are not authorized to view messages on hold"

Post by admin »

Ah hang on it says they can't read messages on hold.

Have they tried taking them off hold?
It suggests the inbox is full.
admin
Site Admin
Posts: 188
Joined: Tue Jul 05, 2005 5:48 am
Location: San Diego, California
Contact:

Re: mail......."You are not authorized to view messages on hold"

Post by admin »

Maximum private messages per box: 50
Users may receive no more than this many messages in each of their private message boxes.

So until you delete some old messages the new messages will be "on hold" until you free up some space by deleting some old messages
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